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Imagine watching your best customer walk out the door - after 10 successful years - leaving you wondering.... what happened? The sad fact is, most of us only think of the long-term relationships we have with our customers only after we lose them. How would your perspective change if you saw every prospect, every new customer, as well as all your current customers in terms of years,,, or even decades, rather than the next sales call? Now we're talking relationships... Every relationship has to start somewhere. Maybe this is the first you've heard of me. Maybe we've met somplace before. Either way, like a first date, you probably came here with high hopes... or even just a spark of hope that this is "the one" - someone who can help you with your current situation. If you're not ready for a "date" yet... that's okay. Really. You don't know me. For starters, let me introduce myself. I'm Andy Havens. For lack of a better term, think of me as a "Business Relationship Coach". So what do I do actually? I help businesses build stronger relationships with prospects and clients. As someone who likes to cut to the chase, my wife might tell you I write love letters for business clients. Well, that's partly true. Look at it this way... Would you declare your everlasting love to someone you just met? I didn't think so. And like the dating coach might lasso the guy who wants to propose on the second date - I take a longer, more objective perspective on business relationships so I can help clients with a more studied approach than they might otherwise attempt. But that's not all... I also act as a counsellor and sounding board for clients with their current customer base. As you are well aware, it's usually a lot more cost-effective to retain customers than it is to replace them. Thus part of my focus helps you strenthen current relationships. Who do I work with? While I have yet to turn down work because a company is "too big", I prefer to work with small to mid-sized businesses. To me, smaller companies are closer to their customer base and often more responsive. So the more "in-tune" your company feels with your clients, the more effective my methods are likely to be. Am I "THE ONE" for you? Let's be honest with each other... I don't know and neither do you. We both need to get to know each other a bit before either of us can decide if we want to pursue our own relationship. So how do we get started? As you've read this far, in a sense we have already started. So now what? At this point, you are in total control. Feel free to read my articles, check out my blog, download a report. If you prefer a faster pace, by all means fill out the form below or call my toll-free number 443-254-3703 so we can get together for "a cup of coffee" - so to speak and talk. If you call, please leave an email address in case I have problems returing your call. Kind Regards,
Andy Havens Havens Communications
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